Reports and accounting

Liability and outstanding balance

View your total deferred revenue obligation and how it changes per period.

Understanding outstanding balance

Outstanding balance is the total remaining credit on all active gift cards.

  1. Find the outstanding balance figure on the dashboard and in Reports → Overview.
  2. Compare with previous periods to see the trend.
  3. Compare cards issued in the same period: what share has been redeemed?
  • Outstanding balance decreases on redemption and increases on new issuing.
  • Expired unused credit can trigger revenue recognition.
  • Export for month-end close and audit.
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