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Categories
Getting started
Activate your account and basic setup
5 articles
Login and security
Password, MFA, invites and roles
3 articles
Gift cards
Issue, scan, block, extend and refund
7 articles
POS and mobile app
Install the app, scan and redeem
5 articles
Webshop and payments
Checkout, payment methods and payouts
5 articles
Subscription and invoices
Change plan, payment method and invoices
4 articles
Migration
Preparation, import and go-live
3 articles
Integrations and API
API keys, WooCommerce and embeds
9 articles
Reports and accounting
Exports, reports and reconciliation
3 articles
Privacy and data
Export, deletion and consent
3 articles
For gift card holders
Balance, activation, wallet and retailer contact
3 articles
Issues and troubleshooting
Status, diagnosis and common errors
7 articles
Popular articles
All FAQSet up your Kadova account
Complete your organisation profile and get ready to issue gift cards.
Simple vs advanced administration
Choose how many settings you see by default, what advanced options mean, and when upgrade or role limits apply.
Reset your password
Regain access when you forgot your password or your link expired.
Issue a gift card
Sell or create a gift card in-store or from the dashboard.
Redeem a gift card
Accept a gift card as payment in-store or in your connected webshop.
Manage your subscription plan
View your plan, upgrade features, or schedule cancellation.
Prepare a gift card migration
Migrate existing cards from another system into Kadova safely.
Create and manage API keys
Generate scoped API keys for your webshop, POS, or custom integrations.
Frequently asked questions
Complete signup, verify your email, add a store, and work through the Getting started setup hub. Invite colleagues once your organisation profile is complete.
Read the full articleMobile app
Download the Kadova app to scan, issue and redeem gift cards in store.
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