Privacy and data

View and delete customer data

Handle GDPR requests: look up customer data, export or delete personal data.

Handling privacy requests

Customers can request access, rectification, or deletion through you.

  1. Find the customer by email or card number in Customers or order history.
  2. Export the relevant data as CSV or PDF for the request.
  3. Delete or anonymise where legally permitted; card transactions may be subject to retention obligations.
  • Deletion does not erase financial transaction history you are required to keep.
  • Document each request and your response for audit purposes.
  • Forward complex cases to privacy@kadova.nl.
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Email us with a short description, expected outcome and any error message.

Email support@kadova.nl

Tips for a complete request are on Contact support