Gift cards

Redeem a gift card

Accept a gift card as payment in-store or in your connected webshop.

Quick answer

Scan or enter the card code, confirm the remaining balance, and apply it to the sale.

Steps

  1. At checkout, choose Gift card as payment.
  2. Scan the QR code or type the card number and PIN if required.
  3. Enter the amount to redeem (full or partial).
  4. Complete the sale; the remaining balance stays on the card.

Expected outcome

The transaction is recorded and the card balance updates immediately.

Common issues

  • Card blocked or expired — check status in the card lookup screen.
  • Insufficient balance — offer partial redemption or another payment method.
Was this article helpful?

Still stuck?

Email us with a short description, expected outcome and any error message.

Email support@kadova.nl

Tips for a complete request are on Contact support