For gift card holders

Activate a received gift card

Activate a digital gift card before first use when activation is required.

Quick answer

Follow the link in your gift-card email or scan the QR code to complete activation.

Steps

  1. Open the email or PDF you received.
  2. Click Activate or scan the QR code with your phone.
  3. Set a PIN if requested and save the card to your wallet.
  4. Present the code or wallet pass at checkout.

Expected outcome

The card is ready to spend at participating stores of the issuing brand.

Common issues

  • Activation link expired — contact the store that sold the card.
  • Kadova platform vs retailer — purchase questions go to the retailer, not Kadova support.
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Email us with a short description, expected outcome and any error message.

Email support@kadova.nl

Tips for a complete request are on Contact support