Manage your subscription plan
View your plan, upgrade features, or schedule cancellation.
Quick answer
Admins manage the Kadova subscription under Billing — separate from customer gift-card payments.
Steps
- Open Billing from the dashboard menu.
- Review your current plan, included volume, and renewal date.
- Use Change plan to upgrade or downgrade; changes follow the shown effective date.
- To cancel, choose Cancel at period end and confirm.
Expected outcome
Your plan and feature access match what is shown on the billing page.
Common issues
- Feature still locked after upgrade — refresh the page or sign out and back in.
- Need an invoice before paying — update billing details under organisation settings.
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Email support@kadova.nlTips for a complete request are on Contact support