Last updated: July 2026

Delete your Kadova account

You can request deletion of your Kadova user account at any time. This public page explains how account deletion works for Kadova Winkel (mobile) and the Kadova web portal.

1. Sign in to Kadova with the account you want to delete.
2. Open Settings → My data (or go directly to /settings/my-data after signing in).
3. Choose Delete account and confirm the request.
4. Your account enters a 30-day cooling-off period. You can contact support@kadova.nl if you change your mind during this period.

Gift card, payment and accounting records required for your organisation may be retained in anonymised or aggregated form after deletion, in line with legal obligations.

If you cannot sign in, email support@kadova.nl from the address linked to your account. We will verify ownership before processing a deletion request.